Meet Our Testing Team
Jeremy
Brad
Jackson
Keith
General Overview
Pros
- Multiple thickness, firmness, and material composition options
- Great motion isolation and no noise
- Below-average prices
- Hassle-free returns and nonprorated 10-year warranty
Cons
- Questionable durability
- Some models/returns limited to Costco members
What Type of Sleeper is Best Suited to a Novaform Topper?
Based on our customer feedback, Novaform mattress toppers have received the following grades among sleepers of different weights and preferred sleep positions. Please note that these ratings are subjective, and that everyone has varying experiences on different toppers. Sleeper comfort and spinal support are the most important factors when it comes to selecting a topper.
For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
As you can see, Novaform toppers – most of which have a ‘medium’ feel – have earned the most positive ratings from side, back, and stomach sleepers who weigh 230 pounds or less. Heavier individuals may find these toppers feel too soft and are prone to sagging. The Plush Pillow-Top – Novaform’s only topper with a ‘soft’ feel – is best suited to side and back sleepers who weigh less than 130 pounds.
Compare Toppers
How Do Novaform Toppers Compare to Other Mattress Toppers?
As any consumer does with a product they’re considering, our topper assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how Novaform toppers stack up to other toppers.
Novaform’s selection includes memory foam, gel memory foam, polyfoam, and down alternative pillow-top and memory foam models. Many of these toppers come with cooling covers, which allow them to sleep cooler than competing models. Other benefits include consistent conforming ability, good motion isolation, and no noise when bearing weight.
Check out our selections below if you’d like to see a few comparable toppers.
Similar Topper Options
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Topper Technical Details
What You Need to Know About Novaform Mattress Toppers
Sizing and Pricing
Below you’ll find current prices for Novaform toppers in each available size. We’ve grouped the toppers by material composition for these price ranges. Also, please note Novaform does not offer some of these toppers in a Twin XL size.
- Twin $99.99 (memory foam) $99.99 (gel memory foam) $139.99 (reversible) $99.99 to $139.99 (polyfoam) $119.99 (pillow-top)
- Twin XL $99.99 (memory foam) $99.99 (gel memory foam)
- Full $114.99 (memory foam) $119.99 (gel memory foam) $159.99 (reversible) $119.99 to $159.99 (polyfoam) $139.99 (pillow-top)
- Queen $139.99 (memory foam) $139.99 (gel memory foam) $179.99 (reversible) $139.99 to $179.99 (polyfoam) $159.99 (pillow-top)
- King $159.99 (memory foam) $159.99 (gel memory foam) $219.99 (reversible) $159.99 to $199.99 (polyfoam) $179.99 (pillow-top)
- Cal King $159.99 (memory foam) $159.99 to $ (gel memory foam) $219.99 (reversible) $159.99 to $199.99 (polyfoam) $179.99 (pillow-top)
Construction and Firmness
The Plush Pillow-Top from Novaform has a ‘soft’ feel, and the brand’s remaining toppers each have a ‘medium’ feel. Thickness, firmness, and composition specs for all seven Novaform toppers are listed in the table below.
Topper Model | Firmness | Material Components
Cover Components |
Thickness |
|
---|---|---|---|---|
EVENcor Gel Plus | ‘medium’ | Gel-infused memory foam | Cooling polyester | 3″ |
ComfortLuxe | ‘medium’ | Gel-infused memory foam | Cotton | 3″ |
Seasonal (reversible) | ‘medium’ (both sides) | Side 1: standard memory foam Side 2: gel-infused memory foam |
Polyester | 3″ |
Pure Comfort | ‘medium | Memory foam | Stain-resistant cotton | 3″ |
Plush Pillow-Top | ‘soft’ | 2″ down alternative fibers 2″ memory foam |
Polyester | 4″ |
LURAcor Advanced Support | ‘medium | Polyfoam | Polyester with cooling 37.5® Technology | 3″ |
Overnight Recovery | ‘medium’ | Polyfoam | Celliant fabric | 3″ |
Set-Up and Care Instructions
The set-up process for Novaform mattress toppers is as follows:
- Novaform toppers are shipped compressed in a box. For best results, allow the topper to expand to its full shape before first use.
- The toppers may emit off-gassing odor after being removed from their packaging. We recommend letting the topper air out in a well-ventilated room before trying it out for the first time.
- According to Novaform, some toppers may feel somewhat hard/firm at first. Owners may need to break in the topper for a few nights before it reaches their desired firmness setting.
The cleaning and care process for Novaform toppers is as follows:
- Topper owners should always defer to their model’s care instructions tag, as cleaning procedures vary by model.
- Owners should never wash or dry foam layers in machines or dry clean these components. Spot clean with cold water if stains occur.
- Most Novaform toppers have removable covers that can be washed and dried in machines. Wash in cold water and dry on a low setting, or air dry. Do not replace the cover until it is completely dry, as wet material can damage the foam.
Availability
Novaform toppers are available to Costco members on the Costco website, as well as select brick-and-mortar Costco locations. They are also sold on Amazon.com.
Novaform Coupons and Discounts
Novaform toppers are primarily sold at Costco.
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Sleep Trial None
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Shipping Free to Costco members in contiguous U.S.
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Warranty 10 years, non-prorated
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Made In USA
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Where Do They Ship?
Costco ships Novaform toppers to members in all 50 states and Puerto Rico.
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Full Shipping Details
The delivery policy for Costco/Novaform toppers is as follows:
- Costco offers free standard shipping via UPS Ground. Customers who select this option usually receive their topper within 5-7 business days. For an extra charge, Costco also offers express UPS shipping. These deliveries reach their destination in three to five business days.
- Customers in Alaska, Hawaii, and Puerto Rico must pay additional shipping fees, which are added to the total price during checkout.
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Trial Period and Warranty Details
Costco does not offer a sleep trial for Novaform mattress toppers:
However, Costco members may return their topper for any reason as long as it was purchased directly from Costco online or at a brick-and-mortar location. The company issues full refunds for all returns. Costco members may coordinate their return online or drop off the topper at any physical store.
Those who buy their Novaform topper from Amazon.com or other authorized retailers are not eligible for Costco’s member return policy. These customers should defer to the return policy of the seller they choose.
Please note: annual Costco memberships are priced at $60 to $120, depending on membership tier and location.
Innocor Comfort offers a 10-year warranty for all Novaform mattress toppers:
- This warranty is completely nonprorated.
- Warranty coverage begins on the date of purchase. Innocor Comfort will, at its sole option, repair or replace any topper with a recognized defect. Replacing a topper will not result in a new warranty, nor will it extend the original warranty.
- Topper owners cover all shipping and transportation charges associated with repairs or replacements.
- The warranty will cover the following defects:
- Visible sagging or indentations in the topper surface measuring one and a half inches (1.5″) or deeper.
- Physical flaws in the topper that cause foams to split or crack despite proper use and handling.
- The warranty will not cover the following:
- Visible sagging or indentations in the topper surface that do not measure one and a half inches (1.5″) or deeper, or normal increases in foam softness that do not affect the topper’s pressure-relieving abilities. These issues are considered normal wear and tear.
- Burns, cuts, tears, stains, and other types of physical damage that occur due to abuse, misuse, or neglect.
- Innocor Comfort may refuse to inspect defective toppers if the product is deemed to be in an unsanitary condition.
- This warranty is non-transferable. It is exclusively available to original owners who buy their mattress directly from Costco or through an authorized retailer. Those who buy or acquire their topper from the original owner or a non-authorized retailer do not receive warranty coverage.
Company Information
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Customer Service
7 out of 10 owner experiences show customers have had a positive experience with Novaform, irrespective of whether or not they liked their mattress topper.
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BBB Rating
Neither Novaform nor Innocor Comfort has earned a rating from the Better Business Bureau, but Costco currently holds an ‘A+’ grade.
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Company History
Innocor Comfort has been in business since 1996. In 2017, Bain Capital Private Equity acquired the company.
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Physical Stores
Costco operates more than 700 brick-and-mortar stores nationwide. Costco membership is required for entry. A full U.S. Costco directory is available online.
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Contact Novaform/Innocor Comfort
[email protected] | 1-888-999-0499 | NovaformComfort.com
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