Meet Our Testing Team
Jeremy
Keith
Jackson
Brad
General Overview
Pros
- Duxiana mattresses are designed to alleviate bodily pressure, and feature a reconfigurable ‘cassette’ comfort system that allows sleepers to customize the firmness settings. As a result, these models are considered better for back pain that most other innersprings.
- Duxiana owners claim the mattresses have strong edge support and are responsive enough for sex.
Cons
- The price-points for Duxiana mattresses are significantly above-average; customers should expect to pay at least $4,000 for anything larger than a Twin-size model.
- Duxiana operates fewer than 25 stores in North America and does not offer online purchasing or home delivery, which may make acquiring a mattress difficult for some U.S. shoppers.
- Duxiana allows customers to return their mattress within 30 nights of the original purchase, but those who do so will incur a 20% return fee. Comparatively, most mattress manufacturers offer a sleep trial of at least 60 nights, and those who return their mattress within the trial period will receive a full or close-to-full refund.
- The 20-year warranty only includes five years of nonprorated coverage. By comparison, most mattress manufacturers offer at least 10 years of nonprorated coverage as part of their warranty agreement.
Duxiana mattresses are sold exclusively at their brick-and-mortar locations.
If you'd rather shop online, read our recommendations and top picks.
Shop Online MattressesWhat Type of Sleeper is Best Suited to a Duxiana Mattress?
Based on our customer feedback, Duxiana mattresses received the following grades among sleepers of different weights and preferred sleep positions.
Please note that these ratings are subjective, and that everyone has varying experiences on different mattresses. Sleeper comfort and spinal support are the most important factors when it comes to selecting a mattress.
For more information on sleeping positions please see our guides for side, back, stomach and combination sleepers.
Compare Mattresses
How Do Duxiana Mattresses Compare to Other Beds?
As any consumer does with a product they’re considering, our mattress assessments naturally involve comparing them with other similar products. Be it composition, firmness, or price, we think it’s important to see how Duxiana mattresses stack up against other beds.
Check out our selections below if you’d like to see a few comparable mattresses.
Similar Mattress Options
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Mattress Technical Details
What You Need to Know About the Duxiana Mattress
Construction and Firmness
Duxiana mattresses feature reconfigurable spring cassettes for adjustable firmness on both sides of the bed. For this reason, the firmness rating of a DUX mattress will vary from user to user.
A partial breakdown of components and dimensions for all four DUX mattresses is found in the table below.
Please note that Duxiana does not disclose individual layer thicknesses or coil gauges; all coil counts listed are for Queen-size mattresses.
| Product Name | Firmness Rating | Thickness (Including Cover) | Support Core Components | Comfort Layer Components | Cover Components |
|---|---|---|---|---|---|
| DUX 1001 | 4 (Medium Soft) 5.5 (Medium Firm) 6.5 (Firm) |
12 1/4″ | 1 Layer of Continuous-Wire Coils (1,776) | 6 Spring Cassettes | 2 1/2″Latex with Cotton Encasement |
| DUX 3003 | 4 (Medium Soft) 5.5 (Medium Firm) 6.5 (Firm) |
16″ | 2 Layers of Continuous-Wire Coils (2,364) | 6 Spring Cassettes | 2 1/2″Latex with Cotton Encasement |
| DUX 6006 | 4 (Medium Soft) 5.5 (Medium Firm) 6.5 (Firm) |
20″ | 2 Layers of Continuous-Wire Coils (3,288) | 6 Spring Cassettes | 2 1/2″Latex with Cotton Encasement |
| DUX 8008 | 4 (Medium Soft) 5.5 (Medium Firm) 6.5 (Firm) |
20″ | 2 Layers of Continuous-Wire Coils (3,288) | 6 Spring Cassettes | 2 1/2″Latex with Cotton Encasement |
Firmness is rated on a scale of 1 to 10. For more information on how firmness is calculated, please visit our Mattress Firmness page.
Availability
Duxiana mattresses are not available online, and may only be purchased at Duxiana brick-and-mortar stores. The company has a total of 25 locations in North America that are currently open for business.
These stores are found in Arizona, British Columbia, California, Connecticut, Florida, Georgia, Illinois, Massachusetts, New Jersey, New York, North Carolina, Texas, Washington, and Washington, D.C. A full directory of North American Duxiana stores is found online.
Additionally, Duxiana operates stores in several other countries, including Sweden, the United Kingdom, Germany, Switzerland, Greece, China, Taiwan, and the United Arab Emirates.
Sleep Trial and Warranty
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Delivery Information
Mattresses from Duxiana are exclusively available for purchase at Duxiana’s brick-and-mortar stores. Customers should inquire about delivery details during their visit to one of these locations.
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Trial Period & Garauntee
Duxiana does not list details about their sleep trial or return policy on the company’s website.
We reached out to a customer service representative, who informed us that Duxiana mattresses may be returned within 30 days of the original purchase. Those who wish to return their mattress must pay a return fee that amounts to 20% of the original product price.
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Warranty Details
Warranty: Duxiana offers a 20-year warranty for all DUX mattresses.
- Warranty coverage is divided into two periods:
- The first five years of the warranty will be nonprorated, and Duxiana will repair or replace defective mattresses at no charge to the owner.
- The last 15 years of the warranty will be prorated. Owners will be responsible for all shipping and handling costs if the mattress needs to be repaired. In the event that a mattress needs to be replaced, the owner will pay a prorated charge that will vary based on how long he or she has owned the mattress. Duxiana does not disclose the prorated fee schedule.
- According to the Duxiana website, the warranty will cover ‘springs that might break under normal wear and tear’. The company does not disclose any other issues that are or are not covered under the warranty.
- Any customer with a warranty claim should contact the Duxiana store where the mattress was originally purchased.
- Warranty coverage is divided into two periods:
Company Information
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Customer Service
6 out of 10 owner experiences show customers have had a positive experience with Duxiana, irrespective of whether or not they liked their mattress.
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BBB Rating
Duxiana has not earned a grade from the Better Business Bureau.
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Company History
Duxiana was founded in 1926. The company opened its first North American showroom in New York City in 1977.
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Physical Stores
Duxiana currently operates more than 80 brick-and-mortar locations worldwide, including North American stores in Arizona, British Columbia, Connecticut, Florida, Georgia, Illinois, Massachusetts, New Jersey, New York, North Carolina, and Washington state.
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Contact Duxiana
Corporate Address:
901 A Street
San Rafael, CA 94901-3043
(North American Headquarters)
Contact Email: Online form
Company Website: https://www.duxiana.com/ -
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